Legal Notice
Legal Notice
Effective Date: April 21, 2026 | Last Updated: May 14, 2026
This Legal Notice applies to all customers of Julian's Menswear in New Zealand and Australia. It covers our business registration, distribution model, consumer protections, intellectual property rights, liability limitations, privacy compliance, and dispute resolution processes.
Business Information
- Business Name: Julian's Menswear
- NZBN: 9429053116840
- Owner: Louise Haines
- Address: 83b Western Road, Ngongotahā, Rotorua 3010, New Zealand
- Email: support@juliansmenswear.com
- Phone: +64 27 347 5657
- Governing Law: New Zealand; ACL rights preserved for Australian customers
Distribution Model
Julian's Menswear operates a direct-to-consumer online store, fulfilling orders from partner facilities in China. All orders are shipped with flat-rate NZ$15.00 tracked shipping to New Zealand and Australia, with a total delivery window of 8 to 18 business days. All returns are processed at our New Zealand base only — never to an overseas supplier.
New Zealand Consumer Protections
All store information and practices comply with the following New Zealand legislation:
- Consumer Guarantees Act 1993 (CGA)
- Fair Trading Act 1986
- Contract and Commercial Law Act 2017
- Privacy Act 2020
Disputes may be referred to the New Zealand Commerce Commission.
Australian Consumer Protections
Australian customers retain all rights under the Australian Consumer Law (ACL) and the Competition and Consumer Act 2010. Nothing in this Legal Notice limits or excludes any rights you have under the ACL, including your right to a remedy for major failures. Privacy matters for Australian customers are handled in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Disputes may be referred to the Australian Competition and Consumer Commission (ACCC) at www.accc.gov.au.
Intellectual Property
All content, images, branding, and copy on this online store are the property of Julian's Menswear and are protected under New Zealand and international copyright law. Unauthorised reproduction or use is prohibited.
Liability
To the extent permitted by law, Julian's Menswear's liability is capped at the purchase price of the relevant product. We are not liable for indirect or consequential damages arising from product use. This limitation does not apply where it would be inconsistent with the New Zealand Consumer Guarantees Act 1993 or the Australian Consumer Law.
More Information
- Return and Refund Information — 30-day returns for NZ and Australian customers
- Shipping Information — Flat-rate tracked shipping to NZ and Australia
- Warranty Information — 1-year limited warranty on all products
- Frequently Asked Questions — Common queries about our online store
Contact Us
- Email: support@juliansmenswear.com
- Phone: +64 27 347 5657
- Address: 83b Western Road, Ngongotahā, Rotorua 3010, New Zealand
- Business Hours: Monday to Friday, 9:00 AM to 5:00 PM NZST
