Privacy Policy

Effective Date: February 21, 2026

This Privacy Policy describes how Julian's Menswear collects, uses, and discloses your personal information when you visit or make a purchase from our online store.

Who We Are

Business Name: Julian's Menswear
NZBN: 9429053116840
Owner: Louise Haines
Address: 83b Western Road, Ngongotaha, Rotorua 3010, Bay of Plenty, New Zealand
Email: support@juliansmenswear.com
Phone: +64273475657

Information We Collect

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

Device Information:

  • Web browser type
  • IP address
  • Time zone
  • Cookies and similar tracking technologies

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

Order Information:

  • Name
  • Billing address
  • Shipping address
  • Payment information (processed securely through our payment provider)
  • Email address
  • Phone number

How We Use Your Information

We use the information we collect to:

  • Fulfill orders placed through the site (including processing payment information, arranging for shipping, and providing invoices and order confirmations)
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services (if you have opted in)
  • Improve and optimize our site (for example, by analyzing how customers browse and interact with the site)

Sharing Your Personal Information

We share your personal information with third parties to help us use your information as described above. For example:

  • Shopify: We use Shopify to power our online store. Your data is stored through Shopify's data storage, databases, and applications.
  • Payment Processors: We use secure payment processors to handle payment transactions. Your payment information is encrypted and processed securely.
  • Shipping Carriers: We share your shipping information with carriers (NZ Post, Aramex) to deliver your order.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete information
  • Deletion: Request that we delete your personal information (subject to legal obligations)
  • Objection: Object to our processing of your personal information

If you would like to exercise any of these rights, please contact us at support@juliansmenswear.com or call +64273475657.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. We retain this information to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

We use cookies to maintain session information and improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Marketing Communications

If you have opted in to receive marketing communications from us, you may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@juliansmenswear.com.

Security

We take reasonable precautions to protect your personal information. Your payment information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow industry best practices to protect your data.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our site with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Julian's Menswear
83b Western Road
Ngongotaha
Rotorua 3010, Bay of Plenty 
New Zealand

Email: support@juliansmenswear.com
Phone: +64273475657
Business Hours: 8am - 6pm, Monday - Sunday (NZDT)

Compliance

This Privacy Policy complies with the New Zealand Privacy Act 2020 and the privacy principles set out in that Act.