Contact information

Contact Information

Last Updated: May 14, 2026

Welcome to Julian's Menswear. We are a registered New Zealand e-commerce business committed to offering high-quality apparel alongside professional customer care. If you have any inquiries regarding our products, orders, or sizing, please contact our administrative team using the channels below.

Legal Business Identity

  • Trading Name: Julian's Menswear
  • New Zealand Business Number (NZBN): 9429053116840
  • Company Director: Louise Haines

Registered Administrative Office

Please note that our address serves as our corporate headquarters and administrative registry. We operate via a direct-to-consumer fulfillment model and do not maintain a retail showroom or public stockroom inventory at this location:

Julian's Menswear
83b Western Road
Ngongotahā, Rotorua 3010
Bay of Plenty
New Zealand

Customer Support Channels

  • Customer Care Email: support@juliansmenswear.com
  • Official Telephone Support: +64 27 347 5657
  • Operational Service Hours: Monday to Friday, 9:00 AM to 5:00 PM NZST
  • Digital Contact Form: ://juliansmenswear.com

Response Timelines

Our administration office aims to evaluate and respond to all email messages, contact submissions, and voice inquiries within 1 to 2 business days. Tickets received outside standard operational windows or during observed New Zealand public holidays will be processed promptly on the following business day.