Contact Us

Contact Us

Last Updated: June 2, 2026

Have a question about our apparel collections, an active order, or delivery transit updates? The administration team at Julian's Menswear is available to assist you. Please fill out the Contact Us form below or reach out to our office directly using the communication channels listed below.

How to Contact Us

  • Customer Care Email: support@juliansmenswear.com
  • Official Telephone Line: +64 27 347 5657
  • Operational Service Hours: Monday to Friday, 9:00 AM to 5:00 PM NZST

Our dedicated customer support desk answers all digital inquiries and form messages within 24 hours, Monday through Friday. Tickets submitted over weekends or observed New Zealand public holidays will be processed on the following business day.

Business Registration and Identity

Julian's Menswear is a fully registered New Zealand online retailer. We operate via an online e-commerce platform and manage our customer care through our local headquarters in Rotorua.

  • Registered Business Name: Julian's Menswear
  • New Zealand Business Number (NZBN): 9429053116840
  • Company Director: Louise Haines

Corporate Headquarters Location

Our Rotorua location serves as our official administrative and legal registry office. We utilize an international distribution network to fulfill customer purchases directly to your home address:

Julian's Menswear
83b Western Road
Ngongotahā, Rotorua 3010
Bay of Plenty
New Zealand

Helpful Links

Before you reach out, you may find the answer you need in one of our information pages. We've put together detailed resources to help you shop with confidence:

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